Start your journey with~~Snoway!
Hokkaido § Teine | Rusutsu | Kiroro | Sapporo Kokusai §
【Safety・Fun・Growth】
常見問題
What do beginners need to prepare for skiing/snowboarding?
Most ski rental shops only offer rentals for skis, boots, jackets, pants, and helmets. Therefore, please bring your own personal gear such as gloves, goggles, padded pants, knee pads, wrist guards, face masks, ski socks, base layer clothing, and mid-layer thermal wear, etc.
Does the lesson price include the ski pass and ski equipment rental fees?
課程費用以日元表示並已包括日本消費稅(10%)。
費用僅包含教學費用，並不包含學員的纜車票、雪具雪服租賃、午餐、旅平保險等項目；並不包含網上金流台平台會收取5%手續費。
Will the instructor help us with renting ski equipment?
Staff at most ski equipment rental shops are very experienced, so we recommend that students rent their equipment in advance to maximize their time on the slopes for practice. If needed, instructors can also assist with rentals; however, the time spent renting equipment will be included in the lesson time.
How many days of training would you recommend for a complete beginner?
We recommend at least one day. Everyone's athletic ability is different. Generally speaking, to learn basic snowboard turns (S-turns) or parallel turns on skis, we recommend at least 2-3 days of practice.
If I have no skiing experience, will the one-day course only involve skiing on the practice slopes?
Snoway recommends scheduling at least two days of lessons. Everyone has different abilities, so the pace of the lessons will be adjusted according to the individual student's progress. A two-day course will include practice on beginner slopes and instruction on using the ski lifts, allowing you to experience the joy of skiing while learning, rather than just repeatedly falling and getting back up on a practice slope. For more details, please contact our customer service.
小孩也能上嗎？可以和大人一起上課嗎？長者也能上嗎？
For children aged 4 to 8, Snoway recommends one-on-one lessons to learn basic skiing/snowboarding skills. Skiing lessons can begin at age 4; snowboarding lessons at age 6. Children over 8 can participate in group lessons with adults. Please note: Children's physical abilities and learning progress may differ from adults. Snoway is a ski school specializing in beginner and family-oriented ski/snowboard lessons. Our family-oriented programs focus on making learning to ski/snowboard fun and enjoyable. Our professional instructors will patiently guide students step by step. Progress is generally faster with skis than with a snowboard, which requires more time to master.
60歲以上平時沒有運動習慣的話推薦雙板，反之有衝浪、滑板、滑水，這一類型的運動經驗，單板也是沒問題！
If you have any questions, please feel free to contact us via LINE or WhatsApp or Email.
Can the whole family attend the class together?
Snoway specializes in family-friendly skiing experience programs. Please contact us for information on preparation details and itinerary suggestions.
Can pregnant women attend lessons?
Skiing is inherently a risky sport, so we cannot accept pregnant women as students.
Do I need to wear a helmet?
Snoway Academy is a ski school that prioritizes safety. For safety reasons, we strongly recommend that all students wear helmets, both during lessons and during their free skiing time.
我想會遲到了，課程的時間可以順延嗎？
很抱歉，課程時間不會順延的。再麻煩請準時在約定地點集合。
Where can I store my personal belongings/backpack during class?
During the lesson, students only need to bring essential items such as a copy of their passport, a mobile phone, some cash, and a credit card (for purchasing ski passes and lunch). We recommend storing other items or your backpack in a locker at the ski resort. Please note: Do not keep your mobile phone in your inner chest pocket. Snoway instructors are very helpful. If you need assistance, please ask the instructor on the day of your lesson.
Are there any break times during class?
The full-day course includes a one-hour lunch break. Before the class begins, the instructor will briefly outline the day's program and discuss the lunch break time. Students can also request a break during the class if needed, depending on their physical condition. Our attentive instructors will regularly monitor the well-being of each student.
Can I learn both snowboarding and skiing at the same time?
Only one type of lesson
Do I still need to apply sunscreen when skiing in winter?
The reflection of ultraviolet rays on snow is higher than normal, so it's strongly recommended to apply sunscreen on sunny days!
可以到其他滑雪場上課嗎？
如果想要指定課程以外的其他雪場，再麻煩請向客服確認上課日期。